Question? Check out our FAQs

Reset brings fitness, recovery, health, wellbeing and co-working together in one connected space — giving members access to more ways to train, recover, work, fuel and feel their best, all within one membership.

During staffed hours we take walk ins subject to availability and welcome pre-booked appointments. During unstaffed hours members still have exclusive access to Belconnen via our member app. Bookings are required for unstaffed recovery and access is granted 30 minute or less before your booked appointment.

Sauna Towels, filtered water, and amenities are provided. Please bring personal items such as a towel for drying off, swimwear, wet area footwear, a drink bottle, and a change of clothes for afterwards. Many guests also bring a good book or journal to use after sessions or during compression.

Yes you can. We recommend booking in advance via our website or app and look forward to welcoming you for your visit.

Our ongoing weekly Memberships give you unlimited recovery for just $5 a day. Memberships are billed weekly, with a minimum term of 12 weeks and provide access to both Fyshwick and Belconnen Centres. Ongoing weekly Memberships can be managed or cancelled by emailing info@resetssrc.com.au

Yes, all of our massage therapists are qualified, highly trained, and experienced. You can read about our team’s qualifications and experience here.

Yes, we accept most health funds for massage appointments.

To book a session for a gift voucher, please call us on 02 6280 8564 or send us an email at info@restandrecoverycentre.com.au

You can click BOOK NOW on the home page to book all your recovery online.

Gift vouchers are available to purchase online or at the centre. You can pick a specific treatment or combo, or select an amount to give to someone to choose their preferred treatment.

If you pop in to purchase a gift voucher, you’ll receive a physical gift card.

Please note gift voucher treatment bookings need to be made by phone 02 6280 8564 or email info@restandrecoverycentre.com.au.

If for any reason you cannot attend a scheduled appointment, please cancel your appointment via the Reset Strength & Sports Recovery App or alternatively call the relevant location.

Please be aware that Reset Strength & Sports Recovery Centre reserves the right to charge for appointments cancelled or rescheduled less than 24 hours prior to the scheduled start time.

Yes. Reset is designed with social recovery in mind. For the safety of all members, each guest must create their own account, sign the appropriate waivers and be booked in under their own name.

Reset is both a staffed and unstaffed centre. For safety during unstaffed hours emergency fobs are located around the centre.

For healthy individuals, daily use of infrared sauna, traditional sauna, compression and cold plunge is safe when hydration is maintained. Red light therapy is best used up to 3-4 sessions a week. If you have health concerns, please consult your healthcare professional before use.

If you are having trouble making a booking please ensure you are booking from within the Reset member app. Download the app from the App Store ‘Reset Strength and Sports Recovery’.

Sign in to your profile.

Select the location pin from the top right corner and select the location you would like to make your booking with.

Once you have set your location, you can select the booking options you desire. Follow the steps all the way through to finalise your booking.

Access to all recovery services requires a booking within the next 30 minutes. If your booking is more than 30 minutes away - the door won’t open just yet.

Members have exclusive access to unstaffed hours meaning bookings can be made anytime between 5am - 10 pm 7 days per week. Once on a membership, door access is controlled via the Reset member app under ‘Access’. Ensure all location settings are allowed while using the app. The integration is via Door Guard which you will set up during sign up. We recommend always checking access control runs smoothly once during staffed hours before commencing unstaffed access.